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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Mcgee

Tammy Mcgee

November 14, 2024

5  out of  5
rating by Tammy Mcgee
"I have always received such wonderful customer service from all the staff at the office in Crystal Springs. Emily and everyone else that I have spoken with has been very helpful amd kind and patient!! Keep up the good work ladies! God bless!!"
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kelly brown

November 13, 2024

5  out of  5
rating by kelly brown
"I spoke with Emily and was really impressed with her customer service, professionalism and knowledge of life insurance. She worked with me to make sure I understood the different life policies available and the policy I chose. 10/10"
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DACIA

November 12, 2024

5  out of  5
rating by DACIA
"Emily is absolutely awesome and amazing Thanks so much for being Awesome"
We responded:
"Thank you for being an amazing customer! So glad Emily was able to help. "
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AMY DILLARD

November 8, 2024

5  out of  5
rating by AMY DILLARD
"Emily was so much help today! Very knowledgeable and professional!"
We responded:
"Thank you for trusting us with your insurance needs!"
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Lynn

November 7, 2024

5  out of  5
rating by Lynn
"Great customer service. Emily Goes above and beyond to help me."
We responded:
"I’m so glad Emily was there to help, Lynn. We strive for exceptional customer service and we thank you for your business and trusting us with your insurance needs. "
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Caroline Walker

October 27, 2024

5  out of  5
rating by Caroline Walker
"Emily took care of the changes I needed for my account. Great office."
We responded:
"Thank you for the great review. We’re honored to have you as our customer. "
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Vicki Alford

September 27, 2024

5  out of  5
rating by Vicki Alford
"Spoke with Emily and she answered my question very well. I could understand what she was telling me so I didn’t need to talk to anyone else. I give her five stars because she knows what she is talking about."
We responded:
"Thank you so much for the great feedback Vicki. Emily strives to be knowledgeable about our products and services and I’m so glad she was able to assist you. Thank you for being a part of our agency, we greatly appreciate you!"
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Annie Cooley

September 25, 2024

5  out of  5
rating by Annie Cooley
"I have the safe driving feature that is placed in ur windshield. I had an accident on my way to work on September 21, 2024. After I had the accident, the State Farm accident assistance called me within a minute after it happened to see if I was hurt and needed ambulance. Which I did not. I'm really happy with having it because if it was bad and I couldn't reached my phone at least I could have answer on my steering wheel to let them know that I did need assistance. If ur on the fence about it, I highly recommend it. That's the far best thing I have experienced in my years of driving. Thanks State Farm!!!"
We responded:
"Annie, first we are so glad that the accident was minor and you were not injured! We are also thankful that you enrolled in this feature on the Drive Safe and Save app and our support team reached out to you so quickly. Thank you so much for choosing State Farm and my agency to help protect you and your family. "
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Heather Megehee

September 13, 2024

5  out of  5
rating by Heather Megehee
"Trina and Emily always handle my transactions smoothly and quickly. A pleasure to deal with."
We responded:
"Thank you so much for the compliment Heather! Emily and Trina always enjoy being able to assist you and we greatly appreciate your business. "
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Shannon C. Gatlin

September 13, 2024

5  out of  5
rating by Shannon C. Gatlin
"Every time I have had a question or a concern my experience has been wonderful. The customer service is amazing."
We responded:
"We strive for excellence and I’m so happy we were able to provide great customer service for you Shannon. Thank you for your business. "
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Kay Slay

August 30, 2024

5  out of  5
rating by Kay Slay
"I had a great experience today with my life insurance I thank to all the girls in the office. Thank you Ms. Emily"
We responded:
"Kay, I am so happy Emily was able to help you with your protection plan for your family and get your life insurance taken care of! Thank you for trusting my agency with your insurance needs, we greatly appreciate your business. "
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Terri Lewis

August 29, 2024

5  out of  5
rating by Terri Lewis
"Very friendly and helpful when we call . Great customer service"
We responded:
"Thank you so much Terri, I’m so glad we were able to provide great service for you. Thank you for allowing us to take care of your insurance needs. "
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Starlight

August 28, 2024

5  out of  5
rating by Starlight
"Emily has been very awesome an explain details excellent An Amanda an her crew are awesome Trina explain things so easy an now we are protected with da best of all (StateFarm) Ladies continue to keep up the good work ."
We responded:
"Thank you for such a great compliment!! I’m thrilled the team was able to all provide knowledge and understanding of your protection plan. Thank you so much for your business, we greatly appreciate you!"
Profile photo of Selena Ross

Selena Ross

August 23, 2024

5  out of  5
rating by Selena Ross
"Amanda helped me renew my renters insurance and she was so helpful and to the point. Very excellent and friendly service!"
We responded:
"Thank you for allowing us to take care of you Selena. We greatly appreciate your business!"
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Jalencia Evans

August 23, 2024

5  out of  5
rating by Jalencia Evans
"Ms Emily is an amazing worker I love how she do her job and she is a very concern person and Ms Emily is very helpful and gets things done in a matter of time and she has very bright and exciting personality, gotta love her ❤️🥰"
We responded:
"Thank you so much for the great review Jalencia! I’m so glad Emily provides such great service to you and all of our customers. Thank you for trusting us with your insurance needs. "
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Susan Conguista

August 12, 2024

5  out of  5
rating by Susan Conguista
"They are always friendly and helpful about anything I need. Very nice to work with!"
We responded:
"Thank you for the great review Susan! I’m so glad our team was able to help you with your insurance needs. "
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Calvin voices

July 22, 2024

5  out of  5
rating by Calvin voices
"Emily was a real nice young lady she helped me what I needed to get done thank you Emily and she also explain stuff to me and made it make sense she is one of the best I would recommend her to the inn one thanks u Emily for the wonderful help you gave me"
We responded:
"Emily enjoyed helping you with your insurance needs and we look forward to building a lasting relationship! Thank you for trusting us with your business. "
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Brittany Vidrine

July 1, 2024

5  out of  5
rating by Brittany Vidrine
"Amanda and Team have been absolutely amazing so far! We switched to them because they listened when I told them I could not do what my previous insurers were charging anymore. We now have the coverage we want on both vehicles and 4 life ins policies cheaper than our last with just vehicle coverage! I have been greeter with kind and courteous positive energy with every interaction!"
We responded:
"Brittany, thank you so much for this amazing compliment! I am thrilled we were able to protect you and your family with your auto and life insurance policies. We are so honored to have your business and look forward to continuing to help guide you in all your insurance needs. Thank you!"
Profile photo of Charles Knowles

Charles Knowles

June 25, 2024

5  out of  5
rating by Charles Knowles
"Emily did a great job taking care of my family auto and life insurance needs. Amanda Jeffcoat has a great team"
We responded:
"I am so thrilled that Emily was able to help protect your family with your life insurance policies, Charles! She really enjoyed building that relationship with you and we’re always here when you need us. Thank you for trusting us with your business. "
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Maggie Keen

April 23, 2024

5  out of  5
rating by Maggie Keen
"Always a great experience!! Great prices and super accommodating, sweet, and understanding agents!"
We responded:
"Thank you so much for the great review Maggie! It was a pleasure taking care of you and your insurance needs."
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Simmons Russell

April 12, 2024

5  out of  5
rating by Simmons Russell
"Great service great place to get some insurance! Fast and easy"
We responded:
"We love being able to provide such great service for you. I’m glad it was such a great experience and thank you so much for the great review!"
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Robert Chism

March 28, 2024

5  out of  5
rating by Robert Chism
"Great staff and customer service"
We responded:
"Thank you Robert. Always a pleasure. "
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Sunny Granger

March 19, 2024

5  out of  5
rating by Sunny Granger
"AMANDA and her Entire Staff at the Crystal Springs, MS office have always been there for me with my questions I Rrecomend everyone try this office staff"
We responded:
"Thank you so much for the great compliment Mrs. Patti! I’m so glad we were able to answer your questions and help you with your financial goals. "
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Michelle Williams

March 15, 2024

5  out of  5
rating by Michelle Williams
"Amanda and her team are awesome!"
We responded:
"Thank you Michelle! We’re honored to to be able to take care of your insurance needs. "
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Susie Lenson

January 19, 2024

5  out of  5
rating by Susie Lenson
"IHave no complaints and I get very good service, friendly people and I love the atmosphere. Thumbs up!!!"
We responded:
"Thank you for the compliment Mrs. Susie! Providing great service for our customers is our top priority. "