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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kim Yarber

October 6, 2026

5 out of 5 rating by Kim Yarber
"Great service and they understand your needs. Stop by and get insurance, they will take care of. They treat you like family."
We responded:
"Kim, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Melissa Kellie

September 23, 2026

5 out of 5 rating by Melissa Kellie
"I loved the whole experience Tina was great would definitely recommend"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Crystal Springs to know you had such a great experience with us. "
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caleb williams

September 23, 2026

5 out of 5 rating by caleb williams
"Her customer service was great. She gave me perfect help."
We responded:
"Caleb, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Dominique Whitfield

September 13, 2026

5 out of 5 rating by Dominique Whitfield
"She is amazing and very helpful.😊"
We responded:
"Dominique, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Fastedra Moore

September 12, 2026

5 out of 5 rating by Fastedra Moore
"Great team , fast service"
We responded:
"Thank you so much for your kind review, Fastedra!  If you need insurance assistance, we are just an email or call away! - Amanda Jeffcoat, your State Farm Agent   "
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Shakeira Bailey

September 12, 2026

5 out of 5 rating by Shakeira Bailey
"Marion was a great help, and very informative. She’s very sweet and kind, and I would recommend her for all your insurance needs.!"
We responded:
"Shakeira, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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shauntel dixon

September 11, 2026

5 out of 5 rating by shauntel dixon
"She is the sweetest and knowledgeable!"
We responded:
"Wow, thank you for the 5-star review, shauntel! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kiana Rhymes

September 11, 2026

5 out of 5 rating by Kiana Rhymes
"As a customer at State Farm, my experience with the staff was positive. The employees were friendly, professional, and willing to answer my questions. Especially Mrs. Marion, she took the time to listen to my concerns and explain the insurance information in a way that was easy to understand. I felt that the staff was knowledgeable and focused on providing good customer service."
We responded:
"Hi Kiana, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Amanda Jeffcoat’s team.  Please reach out to us if any questions come up!  - Amanda Jeffcoat’s Insurance Team "
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Dominica White

September 11, 2026

5 out of 5 rating by Dominica White
"Keep being professional!!! It’s going to get you very far!!😉😉"
We responded:
"Hi Dominica, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Crystal Springs.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Amanda Jeffcoat "
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Jerry Whittington

July 31, 2026

5 out of 5 rating by Jerry Whittington
"Lintrina was very helpful and pleasant while helping me with my insurance quote and the quote save me a lot of money thanks, Lintrina"
We responded:
"Thank you so much for the 5-star rating, Jerry! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Amanda Jeffcoat "
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Carlos Morris

July 24, 2026

5 out of 5 rating by Carlos Morris
"Great service. Always willing and eager to help out."
We responded:
"Thank you for the 5-star review of Amanda Jeffcoat’s team - we really appreciate your kind words! "
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Nya

July 16, 2026

5 out of 5 rating by Nya
"Amazing experience. Emily was amazing so kind ,knowledgeable, patient and honest. Thank you."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Amanda Jeffcoat’s team. "
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Dale Knight

June 15, 2026

5 out of 5 rating by Dale Knight
"Ms trina was was a godsent , helpful and saved me money , highly recomend !!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Nikittia Jackson

June 2, 2026

5 out of 5 rating by Nikittia Jackson
"Emily was very professional, patient, knowledgeable of what she was doing. I had a great experience with her."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Travares Mclemore

April 21, 2026

5 out of 5 rating by Travares Mclemore
"The best"
We responded:
"Thank you for the fantastic review, Travares! We are always here to help with your insurance needs here in Crystal Springs . "
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Calvin Dixon

April 20, 2026

5 out of 5 rating by Calvin Dixon
"She was really great"
We responded:
"Wow, thank you for the 5-star review, Calvin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kim Smith

April 14, 2026

5 out of 5 rating by Kim Smith
"Really nice and professional. I feel confident knowing if I have any issues I can call them. Oh and Emily is the best."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Amanda Jeffcoat’s Team. "
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Derek Williams

April 14, 2026

5 out of 5 rating by Derek Williams
"Trina really help me with all my insurance what ever I needed she was all ways there and went out her way to help me."
We responded:
"Derek, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Amanda Jeffcoat’s Team!"
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Tonlento Shinnie

April 14, 2026

5 out of 5 rating by Tonlento Shinnie
"Agent was very professional, proficient, and performed her job very well. It was a pleasant transaction."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Amanda Jeffcoat’s Team. "
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Tanyika Thames

April 10, 2026

5 out of 5 rating by Tanyika Thames
"Emily was so helpful and very knowledgeable about my insurance policy. She assisted me in making changes and listened to what I needed. It is always a pleasure to call and get A1 service. I would definitely recommend this insurance agency."
We responded:
"Thank you for your kind review of State Farm Agent Amanda Jeffcoat’s Team. We appreciate it!"
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James Walker

March 31, 2026

5 out of 5 rating by James Walker
"Lintrina did a really awesome job"
We responded:
"Thank you for your kind review of State Farm Agent Amanda Jeffcoat’s Team. We appreciate it!"
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Markiera Harron

March 31, 2026

5 out of 5 rating by Markiera Harron
"Honestly had a really smooth experience with this insurance company. They actually take the time to explain everything instead of just rushing you, which I really appreciate. Customer service is solid, they’re really friendly, professional, and easy to talk to. Overall, they made the whole process way less stressful than I expected. Definitely recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Amanda Jeffcoat’s Team. "
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Kierra Shannon

March 31, 2026

5 out of 5 rating by Kierra Shannon
"The sale rep was very friendly and professional job well done"
We responded:
"Thanks so much for the amazing review, Kierra! We really appreciate your support here in Crystal Springs . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Starlight

March 27, 2026

5 out of 5 rating by Starlight
"Emily has been very awesome an explain details excellent An Amanda an her crew are awesome Trina explain things so easy an now we are protected with da best of all (StateFarm) Ladies continue to keep up the good work ."
We responded:
"Thank you for such a great compliment!! I’m thrilled the team was able to all provide knowledge and understanding of your protection plan. Thank you so much for your business, we greatly appreciate you!"
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Cassandra Hogue

March 20, 2026

5 out of 5 rating by Cassandra Hogue
"Corechia is absolutely amazing! Super helpful, highly responsive, and provides AWESOME customer service in every interaction! 10/10 customer service!"
We responded:
"Thank you so much for the 5-stars, Cassandra! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "