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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chrissy Renee

March 21, 2025

5  out of  5
rating by Chrissy Renee
"Emily has great customer service skills. She helped me with my payment within five minutes. Thank you and happy Friday!!!"
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Keijuana Young

March 18, 2025

5  out of  5
rating by Keijuana Young
"Thanks a lot for everything, you are amazing and very helpful"
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June Simmes

March 14, 2025

5  out of  5
rating by June Simmes
"Very professional, and answered all my questions. Thank you Emily for your assistance, talking with you was a very cheerful experience."
We responded:
"Thank you for the 5 star review and wonderful note about your experience. We greatly appreciate you trusting us with your insurance needs. "
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Robin Lackey

March 13, 2025

5  out of  5
rating by Robin Lackey
"Emily Brown, the customer service rep I spoke with was very helpful and gave me a good rate on the truck we were adding to our existing policies. She was efficient and knowledgeable."
We responded:
"We greatly appreciate the awesome review! I’m so glad Emily was able to help add coverage to your new truck. Thank you so much for your business. "
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John Williams

March 11, 2025

5  out of  5
rating by John Williams
"Spoke with Emily Amanda Jeffcoat at agency very courteous and helpful providing updated information. All my questions and concerns regarding UW process were resolved. Thank you for your professionalism JWillians"
We responded:
"Thank you so much for the great review, John. I love that we were able to answer your questions and provide a seamless process for you. Thank you for trusting us with your insurance needs. "
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Deborah McDowell

March 7, 2025

5  out of  5
rating by Deborah McDowell
"I find that Emily in my Local Stste Farm office to be extremely helpful. She answers my questions and is always cheerful when I speak with her. Overall I have been very satisfied with thier service"
We responded:
"Thank you for the great review Deborah. We greatly appreciate your business. "
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Betty Mott

February 20, 2025

5  out of  5
rating by Betty Mott
"Excellent customer service! My questions are always answered promptly and with kindness. I have had State Farm since the late 1960’s and never considered changing. Love my agent and her staff. Thank you, Emily, for your assistance."
We responded:
"Thank you for such a wonderful review Mrs. Betty! We sincerely appreciate your loyalty to our agency and thank you for your business. "
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Dee Joyce

February 11, 2025

5  out of  5
rating by Dee Joyce
"Great office. Staff is always professional & helpful."
We responded:
"I’m thrilled we are able to take care of your insurance needs. Thank you for such a great review. "
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Christopher Herron

January 24, 2025

5  out of  5
rating by Christopher Herron
"Emily always provides excellent customer service and some humor to go along with it. As painful as it is to spend money on insurance, Emily always softens the blow with her professionalism and knowledge of the industry. If you are looking for a great insurance agency with knowledgeable and friendly staff, I recommend Amanda Jeffcoat."
We responded:
"Thank you so much for the great review! Emily always tries her best to make our customers smile and I’m so pleased you had a great experience with us. Thank you so much for your business. "
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Skye Bell

January 17, 2025

5  out of  5
rating by Skye Bell
"Emily at Amanda Jeffcoat - State Farm Insurance is the best! She works hard to get you the best discounts so that you can receive the best quote for all your needs on Insurance! She answers questions, returns calls and emails promptly so that your not waiting. I have never had anyone in an Insurance company that works for the customer like Emily! Thank you Emily and Amanda Jeffcoat!"
We responded:
"Thank you for the awesome review Skye! We appreciate your business and thank you for trusting us with your insurance needs. "
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Zehira Zehira

December 6, 2024

5  out of  5
rating by Zehira Zehira
"This insurance agency gets 10 stars from me. Corechia is the most professional and knowledgeable person that I have ever encountered regarding insurance period. She had not only saved me money from other insurance companies but she got me a affordable quote within my budget. Thanks State Farm!!!"
We responded:
"I am so glad Corechia was able to help you. Thank you for such a great review and thank you for trusting us with your insurance needs. "
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Tammy Mcgee

November 14, 2024

5  out of  5
rating by Tammy Mcgee
"I have always received such wonderful customer service from all the staff at the office in Crystal Springs. Emily and everyone else that I have spoken with has been very helpful amd kind and patient!! Keep up the good work ladies! God bless!!"
We responded:
"Thank you for your business Tammy. We are so grateful to have you as a customer."
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kelly brown

November 13, 2024

5  out of  5
rating by kelly brown
"I spoke with Emily and was really impressed with her customer service, professionalism and knowledge of life insurance. She worked with me to make sure I understood the different life policies available and the policy I chose. 10/10"
We responded:
"Kelly I am so glad Emily was able to help out your protection plan in place with your life insurance. We greatly appreciate your trust in us to take care of your insurance needs. "
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DACIA

November 12, 2024

5  out of  5
rating by DACIA
"Emily is absolutely awesome and amazing Thanks so much for being Awesome"
We responded:
"Thank you for being an amazing customer! So glad Emily was able to help. "
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AMY DILLARD

November 8, 2024

5  out of  5
rating by AMY DILLARD
"Emily was so much help today! Very knowledgeable and professional!"
We responded:
"Thank you for trusting us with your insurance needs!"
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Lynn

November 7, 2024

5  out of  5
rating by Lynn
"Great customer service. Emily Goes above and beyond to help me."
We responded:
"I’m so glad Emily was there to help, Lynn. We strive for exceptional customer service and we thank you for your business and trusting us with your insurance needs. "
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Caroline Walker

October 27, 2024

5  out of  5
rating by Caroline Walker
"Emily took care of the changes I needed for my account. Great office."
We responded:
"Thank you for the great review. We’re honored to have you as our customer. "
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Vicki Alford

September 27, 2024

5  out of  5
rating by Vicki Alford
"Spoke with Emily and she answered my question very well. I could understand what she was telling me so I didn’t need to talk to anyone else. I give her five stars because she knows what she is talking about."
We responded:
"Thank you so much for the great feedback Vicki. Emily strives to be knowledgeable about our products and services and I’m so glad she was able to assist you. Thank you for being a part of our agency, we greatly appreciate you!"
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Annie Cooley

September 25, 2024

5  out of  5
rating by Annie Cooley
"I have the safe driving feature that is placed in ur windshield. I had an accident on my way to work on September 21, 2024. After I had the accident, the State Farm accident assistance called me within a minute after it happened to see if I was hurt and needed ambulance. Which I did not. I'm really happy with having it because if it was bad and I couldn't reached my phone at least I could have answer on my steering wheel to let them know that I did need assistance. If ur on the fence about it, I highly recommend it. That's the far best thing I have experienced in my years of driving. Thanks State Farm!!!"
We responded:
"Annie, first we are so glad that the accident was minor and you were not injured! We are also thankful that you enrolled in this feature on the Drive Safe and Save app and our support team reached out to you so quickly. Thank you so much for choosing State Farm and my agency to help protect you and your family. "
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Heather Megehee

September 13, 2024

5  out of  5
rating by Heather Megehee
"Trina and Emily always handle my transactions smoothly and quickly. A pleasure to deal with."
We responded:
"Thank you so much for the compliment Heather! Emily and Trina always enjoy being able to assist you and we greatly appreciate your business. "
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Shannon C. Gatlin

September 13, 2024

5  out of  5
rating by Shannon C. Gatlin
"Every time I have had a question or a concern my experience has been wonderful. The customer service is amazing."
We responded:
"We strive for excellence and I’m so happy we were able to provide great customer service for you Shannon. Thank you for your business. "
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Kay Slay

August 30, 2024

5  out of  5
rating by Kay Slay
"I had a great experience today with my life insurance I thank to all the girls in the office. Thank you Ms. Emily"
We responded:
"Kay, I am so happy Emily was able to help you with your protection plan for your family and get your life insurance taken care of! Thank you for trusting my agency with your insurance needs, we greatly appreciate your business. "
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Terri Lewis

August 29, 2024

5  out of  5
rating by Terri Lewis
"Very friendly and helpful when we call . Great customer service"
We responded:
"Thank you so much Terri, I’m so glad we were able to provide great service for you. Thank you for allowing us to take care of your insurance needs. "
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Starlight

August 28, 2024

5  out of  5
rating by Starlight
"Emily has been very awesome an explain details excellent An Amanda an her crew are awesome Trina explain things so easy an now we are protected with da best of all (StateFarm) Ladies continue to keep up the good work ."
We responded:
"Thank you for such a great compliment!! I’m thrilled the team was able to all provide knowledge and understanding of your protection plan. Thank you so much for your business, we greatly appreciate you!"
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Selena Ross

August 23, 2024

5  out of  5
rating by Selena Ross
"Amanda helped me renew my renters insurance and she was so helpful and to the point. Very excellent and friendly service!"
We responded:
"Thank you for allowing us to take care of you Selena. We greatly appreciate your business!"